Setting up a business, launching it, and making sure that it becomes a solid enterprise may be the easiest part. However, making sure that it grows into your biggest success is not going to be easy at all. Starting small is usually a good idea and offers its unique benefits. For one, it allows business owners to cultivate a loyal relationship with customers and with pioneer employees. This is where using tracking apps for mobile phones has come as a sure way to achieve business success. Xnspy, which is one of the many famous examples of such apps, allows you to make sure that company secrets remain safeguarded, and customers walk away feeling special and pleased by your services.
5 Ways Tracking Apps for Mobile Phones Help Maintain Your Customer Base
Get Out Of Your Comfort Zone and Make a Winning Pitch
Reaching new customers is not easy. If you have been using an old pitch, then you need to get a new one. People will stop believing what you say to market your product. Most importantly, keep your focus on building a trusting relationship with your customers. As Wesley Mathews from High-Level Marketing said, “Selling is the transfer of trust, so instead of relying on a sales pitch you’re comfortable with, focus first on building a relationship with the potential customer”.
With Xnspy or other tracking apps for mobile phones, you can monitor the conversations employees have with customers. You can listen to recorded calls or screen text messages to train your staff on what to say and how to offer customers an incentive to try your product or services.
Monitor Your Team or Workforce and Networks
In modern businesses, your outreach, the people you mingle with, and good word of mouth are important for branding. The better your reputation both online and in the real world, the more your customer base will grow. Using keywords is important to successful marketing and they have a unique way of grabbing the right attention.
Make sure your team uses those keywords while advertising your products and services. Monitoring your employees using mobile monitoring apps makes training your workforce easier. At the same time, watchlisting keywords in emails and text messages, so that whenever customers use them you get alerts, is a good business practice. For example, watchlisting words like abuses, insulting words, the name of competitor brands, etc. can alert you. If you can check what caused such words in messages and emails and if your employee was the one at fault, you can save a sour deal and win the customer back in time.
Build a Strong Employer-Employee Relationship by Keeping Track of Your Workforce
Teamwork is very important for any business, small or large. You can do this by building a trusting and loyal relationship with your employees. Tell them that you will be watching their mobile phones to track their whereabouts. This not only increases work discipline, it also encourages workers to be transparent with employers. They don’t have to lie about their whereabouts and go off track while they are out on the streets following instructions. Most companies have also started monitoring employees by using the GPS tracker with Geofencing in such apps. Moreover, they can monitor internet usage, WhatsApp, Skype, Viber, LINE, KIK, Facebook messenger and browser history on company-issued mobile devices, to monitor employees. The idea is to boost productivity through maximizing time management strategies during work hours, without distractions.
Contact Current and Prospective Customers through Outreach Emails
Although it is important to give employees the free hand to run their department as they feel best, business owners have to be watchful. Human errors are prone to happen, and you would not want mistakes that can cause your brand to lose its reputation happen. Remotely screening emails sent and received via the Gmail app using tracking apps for mobile phones helps prevent such scenarios. In fact, it is a new and emerging business monitoring strategy. The added benefit of this is in the real estate businesses, where agents tend to divert customers to their personal business. Screening emails make it easier to filter disloyal employees and getting rid of them.
Protect Company Data from Hack Attacks
Some of the most successful businesses in the world have faced premature downfall due to hack attacks. In the mobile technology age that we are living in today, hackers have come up with new strategies to attack mobile devices. The most frequently used method of hacking any target mobile device is via email attachments and hoax apps for downloads. In fact, some apps tend to share information with third parties, which is not always a good idea. It opens a window of opportunity for hackers. Employers must discourage employees from installing apps on the company-issued devices and be able to remotely lock it, block installed apps, and in extreme cases wipe data. Xnspy is one of the many PlayStore tracking apps for mobile phones that serve businesses with all the features they need in order to be successful in the present era.
A final word to the wise; be sure to use only those monitoring apps that are genuine. Read the reviews and make sure there is a money back guarantee. Most importantly, make sure the app actually offer everything it promises.